Thursday, August 30, 2012

Strings, Strings, or No Strings!



If you follow any team sport, you know that a draft or picking of teams has to take place in order to play. It could be kickball, volleyball, or football. From the playground to the pro ranks; you have to choose your team.  When I was a kid, we would pick our captains for touch or backyard tackle football with the following method: you take the football and spin it behind persons back and then say, “strings, strings, or no strings”, and if they guessed right they were the captain and could pick the team!  It worked, don’t judge me.

You would think people wouldn’t pick their staff this way, but the fact of the matter is this type team building does exist in the business world today. You may be responsible for building your team or business and the team that you build will carry out your vision, represents you, and will interact with your customers when you are not present. 

Read the following quote,

"In the long run, no matter how good or successful you are or how clever or crafty, your business and its future are in the hands of the people you hire."

 Akio Morita, co-founder, Sony

As you can see hiring (or drafting) the right person is very important.  Here are some tips for to help build a team that will represent your company and will help develop the relationships with your customers to create the fanatics you want.
  1. Hire those you can trust to build up your brand and your reputation.     Remember, they will be the face of your company when you are not there.
  2. Make sure the person hiring understand the impact of bringing the right person in, and their impact on the company.
  3. Remember the Culture = the way you do things. If you bring in new hires, make sure they understand your culture. It is your responsibility to train new hires on how you do it at your company.

Get better about how you pick your Team.


by,
Mark Wiggins
CEO Xtreme Effort Speaking and Consulting,
Creator of "Customer Service is as easy as, delivering news papers, making cookies, and selling t-shirts" 
Mark@markthespeakerman.com

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