Sit up straight. Don't slouch. Don't chew with your mouth open. Don't use your salad fork for your entree. Use your napkin properly.
When we think of etiquette, we think of manners. "Etiquette" in basic terms describes the customs or rules that govern acceptable behavior in social settings to include self-presentation, communication, courtesy, and hospitality.
So how does this apply to your business?
Success in any industry relies on relationships, whether with co-workers, clients, suppliers, or investors. when you're well-mannered and considerate in dealing with others, you create engaging, productive, and long term business relationships. As such, it is important to learn, not just the technical side of business, but how to conduct one's self in the company of others.
Business Etiquette can help you improve your business in the following areas:
- Branding: Everything you do will reflect on your company and your products. Your professionalism will send the message that your business is credible and trustworthy. Personalized care may very well be your edge against your competition.
- Customer Care: The best way to show customers that their patronage is valued is to treat them with respect and consideration. This in turn can inspire customer loyalty and positive feedback.
- Employee Engagement: Good manners will help improve morale and confidence between employees and team members.
- Team Synergy: Good manners will help establish smooth working relationships within a team, which contributes to greater productivity.
In the next few articles, you will learn the guidelines for the practice of business etiquette across different situations.
Related Articles:
Networking for Success: Making the Introduction
Great First Impressions Without Nervousness
Mastering the Business Card Exchange
Great First Impressions Without Nervousness
Mastering the Business Card Exchange
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